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OUR POLICY

Booking, Cancellations & Returns Policy.

A 25% booking fee will be taken upon booking, online & in salon, to secure your appointment.

We require no less than 48 hours to amend or cancel any appointment. Any less will result in a loss of your booking fee.

Any less than 24 hours notice to cancel or amend your appointment, the full service cost will be charged automatically. This must be paid before any future appointments will be made. 

Policies: Welcome
Policies: Policies
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At Lauren Emma Hair Artistry, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Hair Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help

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We do not offer a refund before being given the opportunity to rectify any issues you, the client, may have, which must be brought to our attention within 72 hours. 
We do not downgrade any appointment on the day. If you wish to change your service, 48 hours notice is required.

Policies: Cancellations
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